2020 Fall and Holiday Home Decor Items Available for Pre-Order

After many months of designing and working with our manufacturers, CTW Home Collection is pleased to announce the release of our new 2020 Fall and Holiday Home Decor Accessories. You will find a wide variety of wholesale items to complement your retail shop or online store. Below are just a few of our favorite items in this year's collection. For the complete 2020 Fall and Holiday selection visit CTW's New Items category.

2020 Fall and Holiday Home Decor Features

Top-Left: Spider-Luminary-Bucket #770361, Top-Middle: Set-of-Two-Pumpkin-Containers #770388, Top-Right: Set-of-Two-Metal-Christmas-Trees #770378, Bottom-Left: Red-Sleigh-Salt-and-Pepper-Caddy #370295, Bottom-Middle: Wooden-Holiday-Barn-Lantern #440073, Bottom-Right: Metal-Mittens-Wall-Decor #440065


 

COVID-19 Update

Updated 5/7/2020

Beginning May 11, 2020, we will resume our normal business hours Monday-Friday 8:00 am until 4:45 pm

You can shop at CTWHomeCollection.com, or by phone at 1-800-433-5054. Please email or call with any questions.

Warmest regards,

CTW Home Collection
Customer Service


Updated 4/20/2020

Announcing an update to the current schedule:

Beginning April 20th, 2020, we will ship orders and receive phone calls Monday through Thursday from 8:00 am until 3:30 pm.

As always, you can shop at CTWHomeCollection.com, or by phone at 1-800-433-5054. Please email or call with any questions; we are here to assist you.

Warmest regards,

CTW Home Collection
Customer Service


Updated 4/9/2020

The safety of our employees and customers comes first at CTW Home Collection. We have been working for the past week on implementing safety measures allowing us to begin shipping orders and receiving phone calls on a limited schedule.

  • If you have a store and want your order shipped to your home, please provide the new address on the order.
  • If you have a stay-at-home policy, you should be able to receive your order if it is dropship or residential.
  • If you are a non-dropship customer but you would like us to dropship your order, please note this on the order.
  • If you can receive packages under your state policy, please note it on the order.

Beginning April 14th, 2020, we will ship orders and receive phone calls every Tuesday and Wednesday from 8:00 am until 3:30 pm.

As always, you can shop at CTWHomeCollection.com, or by phone at 1-800-433-5054.

Thank you for your continued support during this difficult time. Please email or call with any questions; we are here to assist you.

Warmest regards,

CTW Home Collection
Customer Service


Updated 3/30/2020

In an effort to reduce the potential exposure of its citizens to the Coronavirus, the state in which CTW Home Collection operates will be under Stay-At-Home orders beginning Monday, March 30 at 5 pm.

CTW has made necessary arrangements for key associates to work remotely so we can continue serving our valued customers while keeping our employees safe. You are welcome to continue placing online orders 24/7 on this website. However, shipments will be delayed until April 30, at the earliest. If you have questions please send us a message through our contact form.

We hope that you are staying healthy and appreciate your loyal support. We will continue to update you as things change.


Original post 3/20/2020

Due to the Coronavirus, there will be a slight delay in the shipping of some products. We have updated the website to reflect new estimated in-stock dates. Orders will be shipped when the in-stock date becomes available. If you have questions, please call customer service at 1-800-433-5054, Mon.–Fri. 8 am–4:45 pm EST or send us a message through our contact form.

We hope that all of our customers and their families are doing well during these times. All of us at CTW Home Collection appreciate your continued support. We will keep you informed if there are any additional changes.

Warmest regards,

CTW Home Collection
Customer Service


 

CTW Home Collection has Launched a New Website

We have officially launched our new website. This website has many new features that you, our customers, are sure to love. Some of these features include:

Pay invoices online

For net 30 customers, you will no longer have to call to pay your invoices. Once logged in, you can head over to your customer dashboard and select “Pay Invoices Now” under the billing section of your dashboard.

“Bulk Add to Cart”

Know everything you want to add to an order? We have introduced a new feature under your customer dashboard that will allow you to quickly add all SKUs to an order without having to go to search every product!

Updated order status

When you placed an order on our old website, your order status would never go past “in process.” This caused some confusion for customers and they had to make time to call customer service to get a status update on the order. Our new website allows you to stay up to date with your orders, letting them know when they’ve shipped and including tracking information!

Updated inventory management

Our new website keeps you more updated on our inventory levels. When an item has 50 or more pcs in stock, it will be marked “in stock” Once an item falls below 50 pcs, it will be marked “low stock.” If an item is low in stock or out of stock, there will be an ETA date assigned if we have one to provide.

Flat Rate Shipping

We understand the frustration customers had with not knowing their shipping before placing an order. We have implemented a flat rate shipping plan for all orders over $300. Just check out our shipping page for information and see what your rate to ship will be.


 

CTW Home Collection Coming to Dallas!

CTW Home Collection Coming to Dallas!

CTW Home Collection is pleased to announce the opening of our newest permanent showroom at the Dallas Market Center in Texas! This is CTW's first time at the Dallas Market Center, and we are excited about showing visitors all the fabulous wholesale home decor items in a variety of styles, such as farmhouse, vintage, boho, and much more.

The Dallas Market Center is located at 2100 N Stemmons Fwy in Dallas, Texas. It contains 5,000,000 square feet of space for its many wholesale showrooms selling everything from gifts, home decor, fashion accessories, tabletop and housewares, holiday, and more.

Our first show will be at the Dallas Total Home & Gift Market, June 19th through June 25th, 2019. Come visit us at showroom 1315 in Building TM. All of our show information can be found on our Gift Shows page.

CTW Home Collection is excited to share our products with a new region of the country and we look forward to becoming a member of the Dallas Market Center community.